Downtown Long Beach
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Safe Team


Downtown Long Beach is one of the safest neighborhoods in the City of Long Beach. Much credit goes to the Long Beach Police Department,Fire Department,City services, and numerous community organizations dedicated to enhancing the quality of life for all who visit, live, and work Downtown. The Downtown Long Beach Associates contributes to keeping the Downtown attractive and secure through two central programs that work in the 85-square block area of the Property-Based Improvement District.

Property Based Improvement District

A Safe Downtown, Every Step of the Way


The Downtown Safety Guides support the Long Beach Police Department (LBPD), property owners and tenants in overall crime prevention efforts and reduction in neighborhood street disorders. Highly trained and distinctly uniformed, Downtown Guides patrol the central business district on bike and on foot 12 – 18 hours a day helping to deter a multitude of quality of life issues and offering the Downtown workforce and visitors an enhanced sense of security.

Through welcoming residents, workers, and visitors to central business district, the Downtown Guides also serve as goodwill ambassadors. With the use of a hand-held personal data assistant (PDA), the Downtown Guide is able to provide walking and driving directions, answer questions and make recommendations for shopping, dining or attractions.

In July of 2014, the Downtown Safety Team added a full-time Homeless Outreach Specialist to build relationships with our homeless population and assist them in accessing local resources and social service agencies. With this service, DLBA is able to provide specialized attention to overcome barriers to assist our homeless neighbors, including street outreach, collaboration and data sharing with city and community partners. To connect with the Homeless Outreach Specialist please call (562) 972-8489.

For more information on the Downtown Safe Team or to make a Request for Service please contact the Downtown Guides at (562) 244-1365.

The Downtown Safety Guides

  • Provides walking and driving directions

  • Gives dining and shopping recommendations

  • Offers safety escorts

  • Assists vehicle owners with changing tires or jumping batteries

  • Offers outreach to homeless individuals and panhandlers

  • Maintains radio communication with LBPD

Safety Escort

Working late? Dark outside? A Downtown Safety Guide will be glad to escort you to your destination, vehicle, bus or METRO platform.

Flat tire? Dead battery? Allow us to help you change a tire or provide a jump start.

Our services are offered free of charge within the Downtown PBID boundaries during our hours of operation.

Monday - Thursday 9:00 am – Midnight
Friday - Saturday 9:00 am – 2:30 am
Sunday 11:00 am – Midnight

Simply call the Safety Guides at 562-244-1365. Typical response time is 10 minutes.

Safety Guides Activity Report for November 2016

Category Premium Standard Monthly
October 2016
to Date
Business Contacts 578 246


Assist LBPD/LBFD 0 0 0 1
Disturbance Calls 20 7 27 292
Drinking in Public 0 0
0 10
Failure to Pay Bill 0 0
Health & Welfare Contacts 11 6 17 123
Homeless Contacts 125 43 168
Illegal Vending 0 0
0 1
Panhandling 14 3 17 166
Traffic Collision 1 1 1 21
Business Information 23 4 27 228
Directions 223 36 259 2,339
Event Information 9 9
18 203
Hotel Information 3 0
3 31
LB Transit/Metro 38 2 40 525
Museum Information 3 0
3 22
Parking Information 16 6 22 207
Restaurant Information    





Abandoned Shopping Carts 2 2 4 45
Citizen Assists 49
5 54
Delivery 46 26 72 1,075
Graffiti Reported 57 46 103 1,197
Graffiti/Sticker Removal 118 65 183 1,522
Illegal Dumping 1 4 5 215
Safety Escort 15
0 15

There's an App for That

Downtown Guides are able to better serve the Downtown community by using a specialized iPod Touch app. With a swipe of a finger, Guides can provide information on restaurants and shops as well as log their daily activities. The app also allows the Guides to document disturbances, graffiti, and more.

DLBA staff can generate daily, weekly and monthly reports from these logs, which can be used to allocate resources within the district. These reports can then be sorted in a variety of ways and can then be communicated to local law enforcement, business owners and residential stakeholders, in order to keep them up-to-date on everything that happens in Downtown.

Hours of Operation
Safe Team Dispatch: 562-244-1365

Monday - Thursday9:30 a.m. – Midnight
Friday - Saturday9:30 a.m. – 2:30 a.m.
Sunday11:00 a.m. – Midnight

Application for Employment

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Who's Job Is It?
Before you dig, call DIGALERT! 811

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Safety Guide of the Quarter

Safety Tips

Keeping our community safe is a team effort! Learn more about how to identify suspicious activity and report it to the authorities with this helpful tips sheet